We are witnessing a population that calls on our services for situations of significant distress, launches without detour Barbara Martin, acting director general of the crisis center of Quebec.
” Yes, it has an increase, but it also has a complexity of demands. People who have to wait to receive services, there is a deterioration in their condition. »
This deterioration requires constant monitoring and must often be done over the long term.
[Ce n’est] not just a visit to the doctor. If we had had them at the beginning, it would not have become more complex.
This complexity also forces staff to spend more time on the phone with people in crisis. Travel is also more frequent.
People don’t see the light at the end of the tunnel. What we see is a lot of new clientele. We see new faces appear.
The center caters to all clienteles, both young and old, says Ms. Martin.
Financial aid has not kept up with needs, deplores Ms. Martin.
Currently, both the community network and the public network are working to provide services, but without additional money for us, it is impossible to meet the ever-increasing demand..
The Association of Psychologists of Quebec recalls that access to a specialist is still as difficult in the public network.
It is worrying. I find that there are a lot of depressive symptoms, anxiety in the population, warns Gaëtan Roussy, president of the Association of Psychologists of Quebec.
It’s hard to put in a lot of effort and realize that you still have more to do.
People with relationship problems, substance abuse and suicidal thoughts are just as common.
We feel that the need is really very present.
Currently, in the public network, waiting times range from 6 months to a year in certain regions.
There are some establishments that will never be able to offer psychologist services, adds Mr. Roussy. Result: patients are rarely evaluated by psychologists.
” It is rare that they are psychologists, who are often evacuated from decision-making centers in terms of access to services in terms of assessing their real need. This also poses problems with regard to what follows. »
At the end of December, the Quebec government did not provide additional support to boost the morale of Quebecers despite the imposition of a new confinement. Quebec is counting on an advertising campaign already planned and on investments already announced to meet demand.
The goal of this campaign is to direct
people who feel anxious or depressed to the online platform Getting Better My WayHave (New window)Have or to the Info-social line 811.
The waiting list for mental health follow-up in the public network reached 20,224 people (young people and adults) as of December 18.
With information from Raphael Beaumont-Drouin