Home LATEST NEWS HIGH TECH Data theft: 400 Desjardins members opt out of the out-of-court settlement

Data theft: 400 Desjardins members opt out of the out-of-court settlement

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During the hearing held in May at the Quebec City courthouse to approve the agreement reached last December, 23 members even filed a written objection.

When Lynne Bouchard learned of the details of the settlement a few months ago, she must have wondered whether or not she accepted the financial institution’s offer.

Under the terms of the agreement, Desjardins members will be able to claim an amount in the event of loss of time related to the leak of personal information, based on an hourly rate of $18 up to a maximum of $90 and/or an amount that may go up to $1,000 in the event of theft of identify. The agreement provides for the payment of a maximum total amount of 200 million dollars.

Bouchard. We did not want to lose the right to sue Desjardins in the event of a problem in the future.”,”text”:”My spouse and I have decided to exclude ourselves from the class action, says Ms. Bouchard. We didn’t want to lose the right to sue Desjardins if something went wrong in the future.”}}”>My spouse and I have decided to exclude ourselves from the class action, says Ms. Bouchard. We didn’t want to lose the right to sue Desjardins if something went wrong in the future.

It was out of the question to sign a receipt with Desjardins. »

A quote from Lynne Bouchard, who withdrew from the settlement

In June 2019, the management of Desjardins Group publicly revealed that it had been the subject of a colossal leak of data from its members and customers, orchestrated by a malicious employee, who has since left the institution. A credit monitoring service had been offered for a period of five years to millions of members at the expense of Desjardins.

First payments in 2023

As explained by one of the lawyers who filed the class action, Jérémie Longpré, of the firm Kugler Kandestin, a claims process will be implemented as soon as the agreement has been approved by the Superior Court.

D then by letter and then in the newspapers over a period of 13weeks, in order to avoid if possible a clogging of the claims system”,”text”:”If the agreement is approved by the judge, an explanatory notice will be sent to the members first by AccèsD then by letter and then in the newspapers over a period of 13 weeks, in order to avoid if possible a congestion of the complaints system”}}”>If the agreement is approved by the judge, there will be an explanatory notice sent to the members first by Accès D then by letter and then in the newspapers over a period of 13 weeks, in order to avoid if possible a clogging of the system. of complaintexplains Me Longpré.

The RicePoint company has been appointed as administrator of the claims, at the expense of Desjardins.

weeks, the members will have six months to claim an amount related to the loss of time and the payment will be made at the end of the six months, specifies MeLongpre. For identity theft compensation, members will have up to three years to claim, with a scheduled payment each year.”,”text”:”At the end of 13 weeks, members will have six months to claim an amount linked to the loss of time and the payment will be made at the end of the six months, specifies MeLongpré. For identity theft compensation, members will have up to three years to claim, with payment scheduled each year.”}}”>At the end of the 13 weeks, the members will have six months to claim an amount related to the loss of time and the payment will be made at the end of the six months, specifies Me Longpré. For identity theft compensation, members will have up to three years to claim, with payment expected each year.

Complaint forms can be completed online and relevant documents can be uploaded.

We remain very satisfied with the agreement which will allow many people to have compensationassured Me Longpré.

Similar story on the side of the institution. Desjardins is satisfied that a class action settlement agreement has been reachedspokesperson Jean-Benoît Turcotti wrote to us. Some people did exercise their right to opt out of the settlement agreement, which they were entitled to do.

The Sûreté du Québec investigation into this case, which began in June 2019, concerns possible offenses of identity theft, trafficking in identifying information, fraud over $5,000 and offense for the benefit of a criminal organization.

It was a suspicious transaction that occurred in Laval in December 2018 that aroused Desjardins’ suspicions. The institution then filed a complaint with the Laval Police Department (SPL).

No charges have yet been filed against the leaker(s).

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