Home LATEST NEWS HIGH TECH Parag Agrawal: from shadow engineer to CEO of Twitter

Parag Agrawal: from shadow engineer to CEO of Twitter


My confidence in him as CEO comes from deep within myself, assured Jack Dorsey, the co-founder of Twitter, in a letter in which he announces handing over.

He explains that it was the personality of Parag Agrawal that guided his choice.

Parag has been involved in every critical decision made to transform this business. He is curious, sharp, rational, creative, demanding and humble. He leads with his heart and soul, and I learn from him every day.

A quote from Jack Dorsey

Parag Agrawal entered Twitter’s offices 10 years ago and became its chief technology officer in 2017, according to the company’s biography.

A graduate of the Indian Institute of Technology in Bombay, India, and a doctorate from the prestigious California University of Stanford, he has worked with Microsoft, Yahoo and operator AT&T.

Under the projectors

Almost unknown to the general public until now, he went from 24,000 people subscribed to his Twitter account to 150,000 a few hours after his appointment. Jack Dorsey has nearly 6 million.

I admit that many of you know me well, others, just a little, and others, not at all.Parag Agrawal wrote to the 5,500 staff at the San Francisco-based company in an open letter.

I joined the company when it had less than 1000 people in its ranks. I have seen the ups and downs, the challenges and the obstacles, the victories and the mistakes. […] There is no limit to what we can accomplish together.

A quote from Parag Agrawal

Parag Agrawal has played a major role in the development of artificial intelligence (AI) technologies relating to automated software learning (machine learning) for the platform.

According to analyst Carolina Milanesi, these specialties make him a natural choice, because they will become increasingly essential to make the platform healthier, more attractive to users, and more profitable for the business.

We will perhaps also see more rigor and rationality in decision-making methods, she adds.

Jack Dorsey’s legacy

Jack Dorsey, known for his introspective flights on the network and his interest in various fields, from bitcoin to botany, leaves his colleague with some 211 million so-called daily users. monetizable (exposed to advertisements).

Man speaks on stage with a microphone during a conference.  We can see the Twitter logo in the background.

Former Twitter boss Jack Dorsey

Photo: AFP / Getty Images / Prakash Singh

The Twitter network is making very meager profits compared to the two digital advertising giants Google and Meta (Facebook). Twitter therefore has far fewer resources to face the challenges of content moderation and pressure from civil society.

This is the whole point of AI systems, in order to reconcile the fight against disinformation and against extremist accounts with the promotion of content that attracts and holds the attention of Internet users.

In 2020, in an interview with MIT Technology Review, Parag Agrawal said the company should focus less on freedom of expression.

Most people can express themselves easily on the Internet. Our role is mostly about who can be heard, he had argued.

Preparing for the next Internet age

As an engineer, Parag Agrawal distinguished himself in the mechanisms of audience growth and led the small Bluesky team (blue sky), responsible in 2019 for inventing a computer protocol that would promote more balanced conversations, less pissed off.

He will now need to focus on Twitter’s ability to improve profitability. And not to become a network that attracts older people.

Appointing Mr. Agrawal as New CEO Positions Twitter for the Internet’s Next Age of the Metaverse by Investing in Products and Features […] that attract Generation Z, loyal to TikTok.

A quote from Mike Proulx, Vice President of the Forrester Cabinet

People of interest in the technology industry also highlighted the immigrant status of the new boss of the platform.

Google, Microsoft, Adobe, IBM […] and now Twitter are run by people who grew up in India. It’s wonderful to see the success of the Indian people in the tech world and a good reminder of what America offers to immigrants, reacted Patrick Collison, boss of the Stripe payment service.

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