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Whistleblower at Uber: Lobbyist Mark MacGann reveals himself

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Mr MacGann, 52, confirmed he was behind the data leak that exposed disputed practices by ride-hailing company Uber in an interview carried by Tea Guardian.

The lobbyist sat alongside the company’s most senior executives during the period it established itself in global markets, between 2014 and 2016.

The business approach […] was basically breaking the law, showing how amazing Uber’s service was, and then changing the law. »

A quote from Mark MacGann, former Uber lobbyist and whistleblower

Uber’s modus operandi was to convincing City officials, building relationships with government leaders and negotiating. We also had to manage the damage.

It was with amazement that Mr. MacGann witnessed the ease with which Uber had insidiously penetrated the highest levels of power in countries such as the United Kingdom, France and Russia.

A backstage game that he qualifies as deeply unfair and undemocratic.

In France, the opposition is calling for an investigation after the revelations about Emmanuel Macron, who had close ties with the giant Uber, while he was Minister of the Economy. According to an international consortium of journalists, between 2013 and 2017, Uber circumvented laws and spent tens of millions of dollars lobbying in several countries to establish its transport service. Interview with Alain Deneault, professor of philosophy and sociology Université de Moncton

Psychological distress

During his years at Uber, Mr MacGann was helpless over the slippages of the US-based company. It was resistant to criticism from its employees, a practice it condemned, he explains.

The data he himself disclosed shows little resistance on his part to Uber’s questionable practices.

This culture of silence has begun to plague him, as well as two years of overwork during which Mr MacGann says he workedpm every day of the week”,”text”:”20h every day of the week”}}”>8 p.m. each weekdaywhich would have prevented him from taking a step back.

I regret being part of a group of people who manipulated drivers, customers and political elites. »

A quote from Mark MacGann

I should have used more common sense and insisted more on stopping this madness. It is my duty to express myself and to help governments and parliamentarians to correct certain fundamental errors. Morally, I had no choicedid he declare.

His psychological state of health continued to deteriorate when Mr MacGann learned of the death of a close friend in 2018. This event prompted him to undergo therapy until 2019 which encouraged him to introspect.

I broke out of the corporate vicious cycle for the first time in decades. I emerged with a new sense of clarity about everything going on at Uberhe says.

“Uber papers”

This chain of events convinced Mr MacGann to release – six years after leaving Uber – incriminating internal documents about the company founded in 2010.

So 124,000 files, including 83,000 emails, text messages between Uber’s top executives, as well as memos, presentations and invoices, were sent to the Guardian, shared with the International Consortium of Investigative Journalists and the show Investigation of Radio Canada.

These files, which span from 2013 to 2017, highlight a time when Uber was aggressively growing and often winning by flouting taxi industry regulations in many cities around the world, including Canada. .

After MacGann identified himself as the whistleblower behind this data leak, Uber said: We understand that Mark has personal regrets over his years of unwavering loyalty to our former management, but he’s in no position to speak credibly about Uber today..

With information from The Guardian

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